Privacy Policy

SalesPerformance Group Pty Ltd · Last updated May 2026

1. Overview

SalesPerformance Group Pty Ltd (ABN 26 693 023 317) ("SPG", "we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website at salesperformance.com.au or engaging with our services, you consent to the practices described in this policy.

2. What Information We Collect

We may collect the following types of personal information:

Contact information — your name, email address, phone number, and LinkedIn profile URL, provided when you book a Discovery Call, complete the Revenue Readiness Assessment, or contact us directly.

Professional information — your job title, company name, company size, industry, and funding stage, provided voluntarily when engaging with our services or completing our diagnostic tools.

Usage information — information about how you use our website, including pages visited, time spent on pages, and referring URLs, collected automatically through standard web analytics tools.

Communications — records of any emails, messages, or other correspondence you send to us.

We do not collect sensitive information (as defined by the Privacy Act) unless you choose to provide it, and we do not collect payment information directly — all bookings are processed through Calendly, which has its own privacy policy.

3. How We Collect Information

We collect personal information in the following ways:

• Directly from you when you book a Discovery Call via Calendly
• When you complete the Revenue Readiness Assessment at reports.salesperformance.com.au
• When you contact us by email or through our website
• Through our outbound sales and marketing activities, where we may research and record publicly available professional information about you
• Automatically through website analytics when you visit salesperformance.com.au

4. Why We Collect and Use Your Information

We collect and use your personal information to:

• Respond to your enquiries and provide our services
• Schedule and conduct Discovery Calls and Revenue Audits
• Send you information about SPG services that may be relevant to you
• Improve our website and services
• Comply with our legal obligations
• Conduct outbound sales outreach to companies that may benefit from our services

We will not use your personal information for any purpose not listed above without your consent, unless required by law.

5. Marketing Communications

If you have engaged with us or provided your contact information, we may contact you with information about our services. You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any email we send
• Emailing us at hello@salesperformance.com.au with the subject line "Unsubscribe"

We will action all opt-out requests promptly and within a reasonable timeframe.

6. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with:

Service providers — third-party tools we use to operate our business, including Calendly (appointment scheduling) and our diagnostic tool platform. These providers are required to handle your information in accordance with applicable privacy laws.

Professional advisors — lawyers, accountants, and other advisors where necessary for our business operations.

Regulators and authorities — where required or authorised by law.

We will not disclose your personal information to overseas recipients unless we have taken reasonable steps to ensure those recipients comply with the APPs or you have consented to the disclosure.

7. Data Storage and Security

Your personal information is stored securely. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. These steps include access controls, secure data storage, and staff training.

While we take data security seriously, no method of transmission or storage is 100% secure. If you believe your personal information has been compromised, please contact us immediately.

We retain personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we take reasonable steps to destroy or de-identify it.

8. Access and Correction

You have the right to request access to the personal information we hold about you, and to request correction of that information if it is inaccurate, incomplete, or out of date.

To make a request, please contact us at hello@salesperformance.com.au. We will respond within a reasonable timeframe and in accordance with the requirements of the Privacy Act.

In some circumstances we may refuse access — for example, where providing access would unreasonably impact the privacy of others, or where the request is frivolous. We will explain our reasons if we refuse.

9. Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site. You can control cookie settings through your browser preferences.

We use standard web analytics tools to collect aggregated, non-personally identifiable information about website usage. This information helps us improve our website and understand which content is most useful to visitors.

10. Third-Party Links

Our website may contain links to third-party websites, including Calendly and our diagnostic tool platform. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are directed at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

13. Complaints

If you believe we have mishandled your personal information, please contact us in the first instance at hello@salesperformance.com.au. We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.

14. Contact Us

For any privacy-related questions, requests, or concerns, please contact:

SalesPerformance Group Pty Ltd
Melbourne, Australia
Email: hello@salesperformance.com.au
Website: salesperformance.com.au